To better serve their customers, the company collects and compiles the data they obtain from their network of more than 24,000 transport providers. Their proprietary technology platform, the Evolved Transportation Manager (ETM) provides their clients easy access to their network of providers. As of 2011, they have serviced more than 22,700 businesses from various industries that range from retail to construction and from manufacturing to consumer products. Their transportation services include domestic air, expedited, inter-modal, truckload, and international while their logistics services cover shipment execution and tracking, freight bill audit, carrier management, rate negotiation and payment and performance management.
The company started as a logistics division of a web-based printing company. It was not until 2005 that Echo Global Logistics emerged as an independent company.